Cut Costs and Strengthen Security with KACE
Managing software assets in a distributed environment isn’t easy. Between compliance requirements, license costs, and security threats, IT teams need reliable tools to stay ahead. That’s where the KAC...
7 Steps to Configure and Manage a Knowledge Base System
Let’s begin at the beginning, what is a knowledge base? As used for customer support it is a collection of resources meant to alleviate or reduce the workload of support technicians. It does this by a...